Q: How can I provide feedback about my OYO stay?

A: OYO encourages guests to provide feedback about their stay. You can share your experience through the OYO app, website, or email. Feedback is crucial for the company to improve its services and address any concerns guests may have.

SHARE YOUR REFERRAL CODE & GET A REWARD OF IDR 25K OFF FOR YOU AND FRIENDS*

Cara member untuk membagikan kode:

Cara teman (non-member) untuk memasukkan kode:

Syarat dan ketentuan:

How to share the code (for member):

How to enter the code (for non-member):

Terms and Conditions:

Q: Is there an expiration date for the OYO Rupee earned through referrals?

A: There is no explicit expiration date for the OYO Rupee earned through referrals. However, it's advisable to check the terms and conditions for any updates or changes.

Q13: Can I combine the OYO Rupee with other discounts or promotions?

A: OYO Rupee earned through the Refer and Earn program can usually be combined with other discounts or promotions available on the platform, providing additional savings.

Q: Does OYO offer any corporate social responsibility initiatives?

A: Yes, OYO is committed to corporate social responsibility and implements various initiatives related to sustainability, community development, and gender equality. You can find more information about their CSR efforts on their website.

Q: What is OYO and what services do they offer?

A: OYO is a global hospitality chain offering a range of accommodations, including budget hotels, vacation homes, and co-living spaces. They operate through two main models: franchising and leasing existing hotels and standardizing them under the OYO brand.

OYO offers various services, including:

Accommodation booking: Through their website and app, you can book rooms in OYO properties across various locations.

Standardized amenities: Expect standardized amenities like AC, TV, Wi-Fi, and clean rooms across OYO properties.

Affordable pricing: OYO is known for its affordable pricing, making it a popular choice for budget-conscious travelers.

Guest services: They offer 24/7 customer support and address any concerns or issues you may have during your stay.

OYO B Direct: A program for businesses to manage corporate travel with OYO hotels at pre-negotiated rates.

Q: Is there a minimum age requirement to book a room at an OYO property?

A: The minimum age requirement to book a room at an OYO property depends on the specific hotel and local regulations. Generally, guests must be 18 years or older to book a room.

Q: What are the payment options available for booking OYO rooms?

A: OYO offers various payment options for booking rooms, including:

Wallets like Paytm, Mobikwik, etc.

Cash on arrival (may vary)

Q: Why was my bonus reward score reset when I was close to reaching it?

A: The bonus offer changes periodically, resulting in the reset of existing bonus scores.

Q: Can I refer someone who already has an OYO account?

A: No, the referral program is designed for new users. Referrals are valid only if the referee creates an account on OYO for the first time using the unique referral code.

Q: What happens if my friend cancels their booking after using my referral code?

A: If your friend cancels their booking, the referral reward for that specific booking may be reversed. It's essential to check the terms and conditions for details on the impact of cancellations on referral rewards.

Q: Does OYO offer services for corporate travel?

A: Yes, OYO offers a program called OYO B Direct specifically designed for managing corporate travel needs. Businesses can book rooms at pre-negotiated rates and manage travel expenses efficiently through the OYO B Direct platform.